Milena M. is a Global Digital Customer Experience Director with 18 years of expertise in digital and social media marketing strategy, including experience across various industries such as logistics, consumer packaged goods, and entertainment. Milena has worked with Fortune 500 companies and advertising agencies, excelling in areas such as brand strategy, digital marketing, and crisis communication. Currently, they serve as a Global Digital Experience Director at UPS, following roles that include Senior Digital Account Manager at Deluxe Interactive and Social Media and Digital Brand Strategy Lead at Southern Company. Milena has also contributed as a Board Chair for SocialMedia.org and was an advisory board member for the Georgia Asylum and Immigration Network.
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