Paul Mathews

Paul Mathews is an experienced professional currently serving as a Midnight Hub Training Supervisor at UPS since January 2020, focused on enhancing accuracy and productivity while managing departmental resources. Previously, Paul held the position of Lead at RXO, where responsibilities included assisting customers, handling complaints, and ensuring high satisfaction levels. Prior experience includes a role as a Healthcare Call Center Representative at Concentrix, emphasizing sales targets and customer service excellence, and as a Front Of House/Delivery Coordinator at Kickback's Gastropub, managing dining experiences and operational tasks. Paul is pursuing a Bachelor of Science in Business Administration and Management at Colorado Technical University, expected to complete in April 2028.