Thomas Shearer

Thomas Shearer has over three decades of experience at UPS, starting as an Inside Customer Service Support Representative from October 1986 to October 1987, where responsibilities included opening and closing accounts for external customers. Thomas advanced to the role of Information Technology Support Technician and later Solutions Designer in October 1997, focusing on installing, repairing, upgrading, and training employees on UPS's internal systems. Educational credentials include an Associate degree in Electronic Engineering from Johnson & Wales University, obtained between 1990 and 1995, an Associate's degree in Funeral Direction/Service from Simmons Institute of Funeral Service Inc (1984-1985), and an Associate of Science in Applied Science from Herkimer County Community College (1983-1985).