Miriam C.

Miriam C. has a diverse work experience spanning multiple industries. Miriam began their career working as an Administration Assistant at Soiltechnics Limited from October 2016 to July 2017, where they gained experience in data entry, customer service, and following established procedures. Miriam then transitioned to the role of Junior Data Technician at Soiltechnics Limited from July 2017 to August 2020, where they developed skills in database management, geotechnical and geological analysis, and CAD drawing.

Miriam also worked at the University of St Andrews as a Catering employee from September 2020 to November 2021, where they provided food service, maintained hygiene standards, and monitored customers in the canteen. Additionally, they served as the Andrew Melville Hall Committee's Food Representative from September 2018 to June 2021, acting as a liaison between students and staff and implementing a suggestion form to address student concerns.

Miriam gained experience in the healthcare field as a Contact Tracing Practitioner at NHS National Services Scotland from June 2021 to August 2022. In this role, they handled inbound calls, conducted contact tracing, and provided support during the pandemic. Miriam exhibited strong communication skills and empathy when interacting with distressed individuals.

Miriam joined Octopus Energy as an Energy Specialist from August 2022 to November 2022, where they developed a comprehensive understanding of the energy network and handled a high volume of customer interactions. Miriam demonstrated effective time management, administration skills, and teamwork in this position.

Currently, Miriam works as a Junior Solutions Engineer at KrakenFlex, a subsidiary of Octopus Energy Group, starting in November 2022. Miriam'sresponsibilities include onboarding new customers, addressing technical queries, developing internal documents, and writing Python scripts to improve existing techniques. Miriam'swork is fast-paced and focuses on meeting customer requirements.

Miriam C. began their education at Bishop Stopford Kettering in 2011, where they pursued ALevels in Chemistry, Geology, and Maths. Miriam attended the institution until 2018, although they did not obtain a degree during this period. In 2018, Miriam enrolled in the University of St Andrews and pursued a Bachelor of Science degree in Chemistry, which they are expected to complete in 2022. Miriam'seducational background primarily revolves around the study of Chemistry.