The Upstream Group provides comprehensive and compelling outsourced services for accounts receivables that have entered personal insolvency or have become part of the debt recovery process.
With headquarters in Durban and Stellenbosch, South Africa, and also in Sydney Australia, the Upstream Group boasts state of the art facilities supported by an expert base in Human Resources, IT and Compliance.
We adopt industry best practices to ensure that the protection of our clients’ brand remains a priority. 
Through a combination of skilled people, efficient processes and leading-edge technology, our Group performs at the forefront of innovation and the disruptive changes that shape the industries we service. We aim to consistently provide superior professional solutions that are relevant and value-adding to our clients.

Upstream Group

Scott van Staden

This department is responsible for developing and supporting software applications to meet organizational needs.

Application Development

This department focuses on managing relationships with clients and ensuring their needs are met through effective account management.

Client Services

This department oversees the collection processes and strategies to optimize resource recovery and financial performance.

Collections Management

This department oversees the quality assurance processes to ensure product standards and operational efficiency.

Upstream Group

Org chart

Teams

Application Development

Client Services

Collections Management

Quality Assurance Management

Offices

Upstream Group

Org chart

Teams

Application Development

Client Services

Collections Management

Quality Assurance Management

Offices

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