Axel Lugo is an experienced professional in customer success and business development, currently serving as the Head of Professional Services at Upstream. Having run a business since August 2021, they previously held roles at monday.com and Thomas International, where they enhanced client workflows and achieved significant successes. Axel's career began in the technology industry at Apple, and they possess a Bachelor of Arts in Entertainment Management from the Australian Institute of Music, along with a certification as a Thomas Practitioner.
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