Andrea Mateus is a seasoned product design professional with extensive experience in leading user-centric design initiatives across multiple industries. Currently serving as the Lead Product Designer at Upwork since September 2025, Andrea focuses on AI-native product design for the marketplace. As Product Design Lead at Digi-Clicks LLC since 2017, Andrea enhances digital experiences through comprehensive UX research and design. Previous roles include Lead UX Designer at Macy's, where Andrea oversaw the shopping funnel experiences, and User Experience Analyst at cpap.com, conducting in-depth user research to inform design practices. Andrea holds a Master of Fine Arts in Experience Design from Miami University and a Human-Computer Interaction Certificate from MIT, supplemented by extensive coursework in UX and graphic design.
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