Apu Jose Battan

Apu Jose Battan is an accomplished analytics professional with extensive experience in customer and business analytics, data science, and performance optimization across various industries. Currently serving as the Director of CX, Trust and Safety Analytics at Upwork since December 2022, Apu previously held roles such as Director at Minted, focusing on eCommerce platform analytics, and Vice President of Growth & Analytics at Shopkick. Apu's background includes significant contributions at Intuit, Netflix, Electronic Arts, and Microsoft, leveraging advanced analytics to drive user engagement, churn reduction, and revenue growth. With a strong educational foundation in Integrated Manufacturing Systems Engineering and Mechanical Engineering, Apu has consistently championed data-driven decision-making and the development of high-performing analytics teams.