Criscel Mancera possesses extensive experience in technical support and customer service, with a background that includes roles at Alorica and RingCentral as a Technical Support Representative from July 2008 to August 2011 and February 2012 to December 2016, respectively. Responsibilities involved advanced troubleshooting of various technical systems and configuring cloud-based phone systems for businesses. Additional experiences include working as a Customer Service Representative and Talent Sourcer at Upwork and functioning as a Virtual Assistant at OnlineJobs.PH. Criscel also contributed technical support at TPG Telecom between August 2011 and January 2012. Academic qualifications include a Bachelor's degree in Computer Engineering from the University of Rizal System-Rizal State College, earned between 2002 and 2007.
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