MacKenzie Betts

Customer Success Manager at Upwork

Mackenzie Betts is a seasoned professional with extensive experience in project management and customer service. Currently serving as a Senior Strategic Program Manager at Upwork since November 2021, Mackenzie oversees individual client projects and collaborates with hiring managers and freelancers. Prior to this role, Mackenzie excelled at Les Mills US, where responsibilities included managing key accounts and implementing programs for new club openings. Additional experience includes technical recruitment at Insight Global and supervisory roles at Breslin Student Events Center, complemented by an internship at The Coca-Cola Company. Mackenzie holds a Bachelor of Arts in Marketing from Michigan State University.

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