Towheed Bhat

Towheed Bhat has extensive experience in customer support management and engineering. Currently serving as Manager 1 at Urban Company since March 2020, Towheed oversees customer support operations, enhances customer satisfaction, and analyzes feedback for improvement. Previous roles at Urban Company include Senior Associate and Associate, focusing on exemplary customer service across various channels. Prior experience includes serving as a Site Engineer at Greenland Cements Pvt Ltd, where responsibilities involved the erection of a 150 TPD VSK kiln and 300 TPD RAW MILLS, and a Trainee position at Public Works Departments. Towheed's educational background includes a B.Tech in Civil Engineering from Maharshi Dayanand University and a Diploma in Civil Engineering from Kashmir Institute of Technology and Engineering.