Customer Support and Care

The Customer Support and Care team at Urban Gym Group is dedicated to enhancing the fitness experience for members by addressing their needs and concerns promptly. This team handles member inquiries, manages B2B accounts, and facilitates sales processes. They also ensure members have a seamless experience when visiting the gym, providing a welcoming atmosphere and exceptional service. Their combined efforts foster a supportive community that aligns with UGG's core values, empowering members to lead healthier lifestyles.