Andrew Parker

Andrew Parker is a seasoned IT professional with extensive experience in system analysis and IT service management. Currently serving as a Senior System Analyst at Urban Maintenance Systems since March 2016, Andrew supports critical operational IT systems, focusing on contract setup, documentation, training, and innovation. Prior to this role, Andrew was a Senior ITSM Change and Release Systems Analyst at Brewin Dolphin, where responsibilities included managing ITSM processes and stakeholder relationships. Andrew's career began at John Doyle Group as an IT Systems Support and Office Management professional, where the focus was on developing in-house IT server applications to enhance data management. Andrew holds multiple ITIL certifications from QA Ltd and a Bachelor of Science in Computing from London Metropolitan University.