Urban Upbound’s mission is to provide public housing residents with a comprehensive group of accessible, vital, and impactful services to tackle poverty and change lives.  We work with the more than 30,000 individuals living in four Western Queens public housing neighborhoods – Queensbridge (the largest public housing community in the nation), Astoria, Woodside, and Ravenswood. 

Urban Upbound serves clients through four comprehensive programs:

1.) Workforce Development: providing soft skills job readiness training and one-on-one career counseling, as well as job placement and retention assistance for the unemployed and underemployed.  

2.) Financial Fitness Program: providing a suite of financial empowerment services including one-on-one crisis and short-term counseling, one-on-one long-term asset building counseling, community-based financial educational workshops, free tax preparation and comprehensive public benefits screening and enrollment.

3.) Youth Development/College Access: Urban Upbound’s youth services include in-depth SAT, college preparation, and college retention services.

4.) Community Revitalization: Urban Upbound ensures public housing neighborhoods have access to community assets such as mainstream financial services through the Urban Upbound Federal Credit Union, opened in 2010, the Urban Upbound FCU is the first low-income designated credit union in Queens ever.

Education

Humanitarian

Non Profit

Social Impact

Urban Upbound

Urban Upbound's headquarters in Long Island City, NY, United States

Ahmad Elmaradny

David Miller

Telisha Lee

Jeffrey Eschwege

Tatiana Williams

Robin Wilson

Ruth Taylor

Bryant Nichols

Andy A.

Jimmy Wong

Steven B.

Liliana Estrella

Shiyang Yu

Duan Zhang (Dan)

The Tax and Financial Counseling Team at Urban Upbound provides essential financial services, including free tax preparation, comprehensive public benefits screening, and one-on-one financial counseling. Focused on empowering residents in public housing neighborhoods of Western Queens, the team works to enhance financial literacy, assist with asset building, and ensure community access to vital financial resources.

Tax and Financial Counseling Team

The Employment and Career Services team at Urban Upbound focuses on empowering public housing residents by offering a range of employment-related services. Team members engage in activities such as job readiness training, individualized career counseling, job placement, and retention assistance. They also develop targeted curricula to enhance job skills and provide specialized education and career pathways support, thereby helping individuals gain and maintain meaningful employment.

Employment and Career Services

The Financial Fitness Team at Urban Upbound offers essential financial empowerment services to public housing residents in Western Queens. This team provides one-on-one crisis and short-term financial counseling, long-term asset building support, community-based financial education workshops, free tax preparation, and comprehensive public benefits screening and enrollment. Through these initiatives, the team aims to enhance residents' financial stability and build economic resilience.

Financial Fitness Team

The Government and Tax Relations Team at Urban Upbound focuses on fostering relationships with government agencies and officials to secure funding, resources, and policy support for their programs. The team also oversees tax-related services, including free tax preparation and public benefit screenings, ensuring clients receive all available financial supports to enhance their economic stability.

Government and Tax Relations Team

The Leadership Team at Urban Upbound, composed of the Co-founder & CEO, Chief Financial Officer, and Chief Operating Officer, is responsible for setting the strategic direction, ensuring financial sustainability, and overseeing the operational management of the organization. They work collaboratively to align the organization's programs—Workforce Development, Financial Fitness, Youth Development/College Access, and Community Revitalization—with Urban Upbound's mission to provide vital services that tackle poverty and improve the lives of public housing residents in Western Queens.

Urban Upbound

Org chart

Teams

Tax and Financial Counseling Team

Employment and Career Services

Financial Fitness Team

Government and Tax Relations Team

Leadership Team

Offices

Urban Upbound

Org chart

Teams

Tax and Financial Counseling Team

Employment and Career Services

Financial Fitness Team

Government and Tax Relations Team

Leadership Team

Offices

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