Carlos Arteaga

Customer Success Executive at Urbanitae

Carlos Arteaga has a diverse work experience that spans over several industries. Carlos most recently worked as a Customer Success Executive at Urbanitae starting from January 2023. Prior to that, Carlos was the Responsable de Área at Home Select from May 2022 to January 2023, where they were responsible for rentals in the central zone of Madrid, including property acquisition, marketing, and negotiations.

From October 2021 to April 2022, Carlos served as the Director of Sales Marketing at Quota. Carlos co-founded Port Juice in December 2020 and held the role of CMO / CSO until March 2022, where they managed the identity and marketing of the company, as well as recruitment strategy.

Carlos also worked as a Consultant at Quid Qualitas: Inspiring Customer Experiences from May 2020 to October 2021, focusing on providing consulting services. Prior to that, they held the position of Business Development at Housers from February 2017 to July 2019, where they handled B2B and B2C sales and managed customer portfolios.

Before that, Carlos worked as the Responsible for Marketing and Communication at Al Servicio de la Hostelería from October 2016 to January 2017, where they developed and managed the corporate brand, created a corporate manual, and managed web content for lead generation. Carlos also gained experience as a Marketing Schoolarship at Cosmopolitan TV from June 2016 to October 2016, overseeing content creation, event management, and negotiations with suppliers.

Carlos has also worked as a Financial Consultant at OVB Allfinanz España S.A. from January 2016 to June 2016 and as a Collaborator at Santa Engracia, an Estate Agency, from May 2015 to August 2015.

Carlos Arteaga completed their Master of Business Administration - Executive MBA with a focus on Leadership at CEU IAM Business School from 2019 to 2020. Carlos also obtained a Master's degree in Blockchain from Tutellus in 2020. In the same year, they completed a program on Entrepreneurial Mindshift at Babson College. In 2019, Carlos Arteaga completed a program on Customer Experience at CEU IAM Business School. Carlos attended IESE Business School in 2015 for a program on Management: A Professional Future. From 2012 to 2017, they studied Publicidad y Relaciones Públicas (Advertising and Public Relations) at Universidad Complutense de Madrid. Additionally, Carlos Arteaga holds a Técnico Superior (Superior Technician) degree in Imagen from Instituto Siglo XXI. In terms of certifications, they obtained the Leadership Fundamental certificate from the Center for Creative Leadership in February 2020.

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Timeline

  • Customer Success Executive

    January, 2023 - present