Justin Lievano

Product & Floral Design Manager at UrbanStems

Justin Lievano has a diverse work experience spanning various roles and industries. Justin most recently worked at UrbanStems as a Customer Success Manager, where they demonstrated their skills in managing customer relationships. Prior to that, they held the position of B2B Happiness Lead at UrbanStems, further showcasing their ability to ensure customer satisfaction.

Before joining UrbanStems, Justin worked at Nielsen's Florist as a Sales and Service Specialist, where they excelled in building client relationships and achieving sales targets. Justin collaborated with buyers to develop seasonal collections and create a seamless experience for clients.

Justin also gained valuable experience at Boston University, where they held the role of Senior Program Coordinator in the Department of English. In this role, they managed departmental events, reported on enrollment data, and contributed to class scheduling.

Additionally, Justin worked at Winston Flowers as a Sales Associate, where they provided exceptional customer service and played a role in visual merchandising. Justin also worked as a Floral Sales Associate at McArdle's, where they assisted clients in selecting products, arranged and sold floral items, and maintained attractive displays.

Furthermore, Justin gained experience in the education sector, serving as a Scarlet Speaker for the Boston University Office of Undergraduate Admission and as an Office Assistant for the Boston University Core Curriculum. In these roles, they provided instructional support, assisted with administrative tasks, and contributed to program and event planning.

Justin's early work experience includes an editorial internship at Pen & Anvil Press, where they reviewed submissions and carried out social media outreach. Justin also worked as a Sales Associate at Gap, where they conducted sales transactions and ensured a positive shopping experience for customers.

Overall, Justin Lievano has demonstrated versatility, strong customer service skills, and the ability to excel in various roles across different industries.

Justin Lievano attended Boston University from 2012 to 2016, where they earned a Bachelor of Arts degree in English and American Literature.

Links

Org chart

Peers

Timeline

  • Product & Floral Design Manager

    December 1, 2023 - present

  • Customer Success Manager

    July, 2022

  • B2B Happiness Lead

    September, 2021

View in org chart