Emily Pilling

Emily Pilling is a skilled professional with extensive experience in customer experience management, consumer marketing consultancy, and strategic leadership roles within the sports industry. From leading teams at URBNSURF, delivering review of staffing structures and data management practices as a Consultant, to managing consumer engagement and revenue growth at Carlton Football Club, Emily has a proven track record of driving business success through customer-focused strategies. With a background in Science from The University of Western Australia, Emily's career highlights include membership program management, event coordination, and fostering strong client relationships within the Australian Football League.