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Elise Lenz

Director Of Sales Operations And Customer Service at Urnex Brands, LLC

Elise Lenz has a diverse work experience spanning over several decades. Elise is currently working as the Director of Sales Operations and Customer Service at Urnex Brands, LLC since May 2021. In this role, Elise is responsible for facilitating cross-functional teams to improve service levels and achieve business growth while supporting customer needs. Elise also leads the divisional SOP forecasting process for the specialty beverage division.

Prior to their current role, Elise worked at Sani Professional® for eight years from 2013 to 2021. Elise started as a Product Manager and later became a Senior Product Manager. During their time at Sani Professional®, Elise was responsible for new product development, launch, and ongoing lifecycle management. Elise also developed and implemented marketing and sales communication plans for product support.

Before joining Sani Professional®, Elise worked at Jensen Dental as a Marketing Manager from 2009 to 2013. Elise'srole involved new product development and launch, beta test management, and the implementation of innovative marketing programs.

Elise also has experience working as a Marketing Manager at Thompson Chocolate from 2007 to 2009, where they developed and implemented marketing strategies to meet organizational objectives. Prior to that, they worked as a Marketing Manager at Tetley USA from 1997 to 2007, overseeing overall marketing for a $50 million business unit.

Earlier in their career, Elise held positions such as Senior Business Analyst at Fort James Corporation, Business Analyst at Georgia Pacific (Fort James), and Business Analyst at James River Corporation.

Elise started their career at Unilever in 1985, where they worked as a Financial Analyst providing financial support for various brand groups.

Throughout their career, Elise has demonstrated their expertise in new product development, marketing strategy, cross-functional team management, and customer service.

Elise Lenz obtained a Bachelor of Science (BS) degree in Accounting and Management from Northeastern University, which was completed between 1980 and 1985. Elise later pursued a Master's in Business Administration (MBA) with a focus in Marketing from the University of New Haven, which they completed between 1994 and 1997.

In addition to their formal education, Elise Lenz has obtained several certifications, including "Advanced Product Marketing," "Decision-Making Strategies for Optimal Team Performance: A Primer for Team Leaders," "Developing Assertive Leadership," "Leading without Formal Authority," and "Body Language and Women at Work." These certifications were acquired from LinkedIn, although the exact dates of completion are not available.

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Previous companies

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Timeline

  • Director Of Sales Operations And Customer Service

    May, 2021 - present