Frances Cortes

Frances Cortes is an experienced healthcare professional with a background in administration and operations management. Currently serving as a Surgery Scheduler at Urology Specialists of the Carolinas since May 2020, Frances oversees day-to-day operations, including scheduling, data entry, and billing for a comprehensive healthcare practice. Previous roles include Administrative Team Lead at ProHealth Physicians and Team Lead at Healthwise Medical Associates, where Frances contributed to building a solid referral base and enhancing patient satisfaction. Beginning in the healthcare field as a Medical Office Assistant at KidStation Pediatric, Frances has developed strong expertise in managing patient accounts and supporting pediatric care. Frances holds a Bachelor of Business Administration in Health Care Management from NUC University.