US-Bangla Airlines Ltd.
Moazzem Hossain Rahat currently serves as the Assistant Manager-Customer Experience at US-Bangla Airlines Ltd. since December 2024. Prior to this, Moazzem held the position of Assistant Manager - Operations at Genex Infosys Limited from September 2023 to December 2024, where responsibilities included organizing and implementing strategies and scheduling meetings. Moazzem also worked at Daraz as Team Lead for Customer & Seller Operations from May 2022 to September 2023, managing a team focused on customer support through various channels and compiling reports for management. Earlier, at Genex Infosys Limited from October 2016 to May 2022, Moazzem progressed through roles from Senior Team Leader-Operations, overseeing customer support teams, to Customer Service Associate, where maintaining professionalism in customer interactions was paramount.
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