Katlyn Mbanong

Katlyn Mbanong is an accomplished operations specialist currently employed at US Fertility since November 2022. Prior to this role, Katlyn served as a customer service associate at TEKsystems from May 2019, where responsibilities included front office customer service and managing human resources processes. From March to November 2022, Katlyn worked as a talent engagement specialist at Kelly, overseeing the employee lifecycle and facilitating communication between clients and employees. Katlyn also has experience as a life enrichment coordinator at the Brooke Groove Foundation from May 2016 to May 2019, where coordination of resident activities was a primary focus. Earlier roles include providing excellent customer service at Nordstrom and working as a phonathon caller at Towson University. Katlyn holds a Bachelor's degree in Psychology from Towson University and an Associate's degree in Psychology from Mount St. Mary's University.