Allison Soto

Quality Coach at US Imaging Network LLC

Allison Soto is an experienced quality and performance manager with a demonstrated history in the call center industry. Currently serving as a Quality Coach at US Imaging Network LLC since January 2022, Allison previously held key supervisory roles at Ashley Furniture Industries and FAFS, managing teams, training programs, and performance metrics to ensure high standards of service and client satisfaction. With earlier experience at Cognizant and AT&T in various managerial and specialist positions, Allison has a proven ability to evaluate and improve operational processes. An early career at Barnes & Noble as Head Cashier laid the foundation for exceptional customer service and financial oversight skills. Education includes attendance at Bowling Green State University and Pascack Valley High School.

Location

Wesley Chapel, United States

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US Imaging Network LLC

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US Imaging Network LLC has experienced amazing growth over the past few years while consistently developing a welcoming culture. Our team is making a real difference in members lives by helping them lower the cost of their healthcare. Surround yourself with highly motivated and passionate peers who are working together and supporting one another towards the same goal. US Imaging Network LLC is a national diagnostic imaging program that contracts with employers, labor unions, municipalities, Third Party Administrators and health plans. US Imaging helps our clients to achieve significant savings on advanced imaging procedures (MRIs, CT and PET scans) by working with our VIP appointment scheduling service and accredited network of 2,400 radiology centers. Our clients typically save over 40% on advanced imaging costs and their members benefit from greatly reduced out-of-pocket expenses. To learn more visit www.usimagingnetwork.com. Founded in 2006, US Imaging Network LLC provides services to over 700 organizations including corporations, municipalities, school districts, public health & welfare funds, TPAs and health plans. Members highly value the US Imaging Network LLC service, with average program Net Promoter Scores of 90.


Employees

201-500

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