US MED
Lucia Cueto is a case manager/clinician at Homestead Shelter where Lucia coordinates case management and family reunification services for children ages 13-17. Lucia also conducts mental health assessments, maintains case files, and conducts individual counseling sessions. Additionally, Lucia has experience as a billing associate at United States Medical Supply, handling insurance claims and daily orders, as well as a receptionist at Deel Volvo, managing customer interactions, phone calls, and company correspondence. Lucia has a Master's Degree in Clinical/Medical Social Work from Florida International University.
US MED
US MED is a rapidly-growing provider of essential medical supplies to patients throughout the U.S. US MED is one of the nation’s leading suppliers of products and services for individuals living with chronic conditions and currently ranks among the top five home delivery providers. US MED’s commitment to innovation and customer service excellence is fast-earning US MED the reputation as the best-in-industry provider of medical supplies and support services. US MED is a nationwide Medicare Competitive Bid Winner for diabetic supplies and CPAP in most cities throughout the country. The Company has invested significant resources to develop sophisticated information technology and telecommunication systems, including proprietary management systems and databases, advanced medical and Rx billing systems, and a robust telephony system designed specifically for high-volume customer interactions. As a result of significant investment in its infrastructure and human resources, US MED consistently improves patient adherence and satisfaction by: -Enabling patients to order and receive their physician-prescribed medical supplies -Removing the burden of insurance claims processing -Obtaining prescriptions directly from a patient’s physician -Providing additional convenience through timely home delivery -Offering a unique and easy ways to re-supply so patients never run out of supplies and/or medications -Providing superior support services, including courtesy reminders via mail and phone, free training and education, minimum telephone hold times, and a free health and wellness tool in every shipment.