Kocoa Smith is an accomplished professional with extensive experience in account management and operations within the staffing and education sectors. Currently serving as a Sr. Account Manager at US Medical Staffing since January 2019, Kocoa implemented strategic initiatives that led to a remarkable 225% revenue increase for one book of business while managing multiple vendors. Previous roles include Account Manager at US Medical Staffing, Recruiter at ManpowerGroup, Director of Operations at Urban Affairs Coalition, and Senior Contract Analyst at Philadelphia Workforce Development Corporation. Kocoa holds a Bachelor's degree in Business Administration from Eastern University and an Associate of Arts in Liberal Arts with a focus on Behavioral Health from the Community College of Philadelphia.
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