Shakell Boyd

Shakell Boyd possesses a diverse background in financial administration, customer service, and sales, currently serving as a Financial Administrator for the City of Richmond since September 2023. Prior experience includes roles as a Service Coordinator at CTSI - Corbett Technology Solutions, Inc., where expertise in service management software was developed, and various positions at Macy's, including At Your Service Captain, focused on maximizing sales and customer engagement. Shakell also has a history with Virginia Credit Union as a Financial Banker, facilitating client relationships and financial management, and held leadership roles at Kroger, honing skills in team management and customer service. Academically, Shakell has pursued advanced studies with a Master of Divinity and is currently working on a Master of Business Administration at Virginia Union University, complementing a Bachelor's in Business Administration and an Associate of Science from Bryant & Stratton College.