John Frankhauser

John Frankhauser is an experienced technical operations professional with a comprehensive background in IT support and network management. Currently serving as a Technical Operations Center Supervisor at US Signal since November 2019, John has advanced through roles including Senior Technical Support Specialist and Technical Support Specialist. Prior experience includes working as a NOC Analyst at Boingo Wireless and a Software Support Specialist at Digital Insight, where responsibilities encompassed system administration and customer technical support. Additionally, John has held roles as a NOC Engineer at EdgeCast Networks, an Aflac Insurance Independent Agent, and in IT Technical Service at Say Computer, demonstrating a diverse skill set in technical support, networking, and customer service across various industries.