Parker Ohlmann

Parker Ohlmann serves as the Member Services Manager at USA Cycling since October 2017, where responsibilities include managing a member services team with a high NPS score exceeding 95%, and developing a comprehensive knowledge base within the Zendesk Support suite. Previous roles at USA Cycling include leading the migration of the club administration tool, overseeing club and coaching education programs aimed at enhancing membership growth, and forging partnerships with organizations like OUTRIDE. Earlier experience includes a Teaching Assistant position at The College of Wooster, supporting social science research, and a summer research role focused on congressional debates. Parker Ohlmann holds a Bachelor of Arts in Political Science with a concentration in International Dispute Resolution and a minor in History from The College of Wooster.