Ajay Kumar Kota is a Business Analyst with extensive experience across multiple industries. Currently employed at USAA since June 2024, Ajay leads Lean-focused workshops to enhance financial and operational processes, utilizing data collection for improvement targets and AI assessments. Prior roles include Business Analyst at ITC Limited, where Ajay achieved a 25% cycle time reduction in ERP, CRM, and EDW processes through Lean Six Sigma methods, and Business Analyst positions at Tango and Infosys Consulting, where Ajay contributed to e-commerce integrations and developed detailed user documentation. Ajay holds a Master of Science in Business Analytics from the University of Hartford with a 3.86 GPA and a Bachelor's degree in Business/Commerce from Kakatiya University.
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