Alan Muniz is a Lead Digital Media Engineer at USAA, where they have been instrumental in supporting internal enterprise leadership messaging and high-visibility live events since 2015. Known for their commitment to excellence as a servant leader, Alan has successfully implemented automation technologies that have increased enterprise service support by 43%. They hold a Master of Business Administration from Keller Graduate School of Management of DeVry University and a NET + Certification in Information Technology from Horizon IT Institute. Prior to their current role, Alan served as a Project Manager at UAA from 2005 to 2014.
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