Amy Cernak

Amy Cernak is a Business Process Owner at USAA, where they leverage extensive experience in the insurance industry. Previously, Amy held various roles at Chubb, including Process Analyst in Intelligent Automation and Assistant Vice President of Claim Operations. They began their career in customer service at Household Bank and have developed skills in contact centers, project management, and employee training throughout their professional journey. Amy is currently pursuing a degree in Social Sciences at Tidewater Community College.