Andrea Ribeiro

Andrea Ribeiro is a seasoned risk management leader currently serving as the Business Risk and Controls Advisor Lead at USAA, where they lead the Fraud Risk Management New Products and Services Program across the Bank. Prior to this role, Andrea owned and presided over the East Coast School of Protocol, focusing on developing soft skills through workshops for various age groups. With extensive experience at Fidelity Investments, they designed and implemented multiple risk management programs and fostered a robust risk management culture across numerous divisions. Andrea's educational background includes certifications in etiquette, project management, and a Bachelor's degree in Accounting and Business/Management from Babson College.