Bob Buchanan

Bob Buchanan is an experienced professional with a history of working in the insurance industry, particularly in fraud investigations related to Workers' Compensation, Auto, Liability, and Property Claims. Currently serving as a Sr. Business Process Owner - SIU at USAA, Bob has previously held positions including SIU Manager at USAA and Sr. Manager of Zurich Claims Investigative Services at Zurich North America. With strong skills in interviewing and project management, Bob also demonstrates leadership in counter fraud response across multiple lines of business. Bob holds a Master's degree in Forensic Psychology from Walden University and a Bachelor's degree in Criminology from John Carroll University.