Brendan Porter

Brendan Porter, MBA, PMP, is currently a Lead Program Manager at USAA, where they focus on Transformational Initiatives for the Bank Contact Center. With 14 years of experience in the financial services industry, Brendan has a proven track record in managing complex global programs and driving strategic business solutions. Previously, they worked at Citi for over seven years, contributing significantly to major initiatives within the Chief Technology Office. Brendan also gained valuable experience as a Technical Project Lead at Tata Consultancy Services, where they supported a global CRM rollout for Deutsche Bank. They hold an MBA from Western Governors University and have completed various certifications, including a program from Harvard Business School.