Brennan Huffer is a Senior Business Process Owner at USAA, where they have significantly influenced departmental growth and culture over the past two years. Previously, Brennan held various roles at Chubb and Farmers Insurance, including Claims Lead, Quality Assurance Analyst, and Catastrophe Team Claims Adjuster, where they excelled in customer service and process improvement. Brennan completed a Bachelor of Arts in Economics from Truman State University and a Master of Business Administration with a focus on Finance and Entrepreneurship from the University of Missouri-Kansas City.
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