Casey R.

Casey R. is a customer-centric product strategist with a robust background in technology and digital innovation. They served as a Staff Sergeant in the United States Air Force from 1994 to 2002 before transitioning to roles in various organizations, including MLT Vacations and Allstate Insurance, where they focused on contact center technology. From 2008 to 2021, Casey held positions as an Enterprise Digital Executive at USAA and later at Charles Schwab until 2024, emphasizing real-world problem-solving and team empowerment. Casey earned a BS from Embry-Riddle Aeronautical University and an MBA from Our Lady of the Lake University.