Catana Brown is a Senior Program/Project Manager at USAA, where they have been instrumental in managing risk and compliance projects for the contact center technologies department since 2017. With a strong background in Agile methodologies, they continue to lead agile project management activities aimed at ensuring project success and compliance with industry standards. Catana's previous roles at USAA include positions in technical project management and executive support, underscoring their commitment to team collaboration and process improvement. They are currently pursuing a degree in Business Administration and Management with an accounting concentration at Boston University.
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