Chad Smith is currently the P&C IT Director at USAA, where they foster a culture of collaboration and high performance among development teams. With extensive experience in leading IT and software engineering teams, Chad has been responsible for enhancing the loan experience for millions of members in USAA's Retail Banking division. Previously, they held various engineering management roles at ACI Worldwide and served as a software engineer at ADC Telecommunications and DSC Communications. Chad earned a Bachelor of Science in Computer Science from The University of Texas at Dallas.
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