Charles Balasingh is currently a Technical Architect Staff at USAA, where they focus on call center and omni-channel architecture for insurance and financial institutions. With over 22 years of experience, Charles has previously held roles as a Senior Web Developer at Randolph Brooks Federal Credit Union and as a Technical Lead at USAA. They have a B.Sc. in Computer Science from The American College and an M.Sc. in IT from the University of Madras. Charles has demonstrated expertise in technology transformation, SaaS/PaaS vendor implementation, and building scalable web applications using modern architectures.
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