Cherise Plaster is a seasoned professional with over two decades in the mortgage industry, currently serving as a Senior Business Product Owner in Mortgage Loan Processing at USAA. With a focus on enhancing customer financial experiences and driving operational efficiencies, Cherise has a proven track record in loan origination systems design and implementation, strategic product development, and regulatory compliance. Previously, as a Mortgage Branch Operations Manager, Cherise successfully launched new loan systems and led initiatives that significantly improved quality and reduced cycle times. Cherise holds certifications in Critical Thinking and Product Management, underscoring a commitment to team growth and service excellence.
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