Chez Munoz is a Senior Project Program Manager at USAA, where they have worked since 2010. With over 20 years of professional experience, they have a strong background in reward and incentive plan design, user experience design, and change management. Chez has passionately advocated for inclusivity and employee engagement, notably designing a recognition program for 3,000 employees and initiating a corporate contract with Grubhub to enhance rewards in a remote work model. Prior to their role at USAA, they were a Fulfillment Manager at Washington Mutual Bank from 2003 to 2008.
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