Christopher Ferrell, CDPM, PMP, CSM, is a seasoned professional in digital product management and project management with substantial experience. Currently serving as a Digital Technical Product Manager at USAA since May 2018, Christopher is focused on enhancing Content Management Personalization capabilities and delivering Knowledge Management projects. Prior to this role, Christopher worked at Rackspace as a Program Manager, managing complex projects including a multi-year Salesforce environment transition. Earlier career experiences include project management at Booz Allen Hamilton, where support was provided to Air Force stakeholders, and a significant tenure at H.E.Butt Grocery Company managing employees and improving customer service. Christopher's educational background includes a Data Science and Business Analytics certification from The University of Texas at Austin and a Master’s in Real Estate from Texas A&M University.
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