Clarissa Gorena

Clarissa Gorena is the Director of IT at USAA, where they develop and execute strategies to reduce technical debt and manage cloud platforms and applications. With a strong background in IT application development and maintenance, they previously served as an IT Manager, focusing on improving employee productivity through technology solutions. Clarissa began their career in information architecture and user experience, gaining expertise as a certified usability analyst. They hold a BA in Occupational Therapy from The University of Texas Health Science Center at San Antonio.