CT

Cory Taylor

Quality Assurance Advisor Lead at USAA

Cory Taylor currently serves as a Quality Assurance Advisor Lead at USAA since February 2021. Prior to this role, Cory Taylor spent over 16 years at Bank of America, where progression through multiple titles included Vice President and Unit Production Manager in Global Technology and Operations, with a focus on Mortgage & Vehicle Correspondence Management. Responsibilities encompassed managing cross-functional teams, overseeing quality testing, and ensuring compliance with internal guidelines and regulatory requirements. Additional roles involved the management of sales and operations teams within the Home Loans Origination Division, emphasizing performance evaluation and team development.

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