Craig Bergen is a seasoned process and project management professional currently serving as the Director of Program/Project Management at USAA. With a background in leading cross-functional teams in the financial services industry, Craig possesses expertise in Agile Development, Change Management, and Operational Excellence. They have held various roles at USAA, including Director of Change Management and Senior Business Architect. Craig is also a certified SaFE Agilest, Prosci Change Manager, and Six Sigma Black Belt, and graduated with a Bachelor of Science in Sports Business Management from Brigham Young University.
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