Darryl Dougan is currently the VP of Insights & Intelligence at USAA, a position held since 2008. Previously, they served as VP of Customer Insights & Intelligence at General Electric and as Executive Director of Strategic Market Research at Morgan Stanley. Earlier in their career, Darryl was a Senior Manager of Strategic Research & Market Development at the Royal Bank of Canada from 1996 to 2001. They are pursuing a B.Sc. from Western University and an MBA from the Schulich School of Business at York University.
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