David Spann is a Lead Business Architect at USAA, bringing over 16 years of experience in various financial service sectors, including Property and Casualty, Banking, and Life Insurance. Currently, David leads Process Architecture at USAA, focusing on maturation, innovation, and sustainment. Previously, David held roles as a Senior Business Architect and Process Engineer, utilizing Six Sigma methodologies to enhance service-based processes. David earned a Master's Degree in Industrial Engineering and a Bachelor's Degree, Cum Laude, from Texas A&M University.
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