Donna Douglas is the Director of Information Technology at USAA since February 2021, with extensive experience in the technology sector. Prior to USAA, Donna served at Wells Fargo from October 2001 to February 2021, holding various roles including Technology Manager, VP, and Business Systems Consultant, AVP. Key responsibilities involved managing geographically dispersed teams, overseeing the Development & Cloud Enablement team for regulatory compliance, and leading a DevOps Tools Engineering team. Educationally, Donna holds a Bachelor of Arts in Networking and Telecommunications from the University of Phoenix, obtained between 1998 and 2001.
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