Donna Yager, M.A., CPTD, is a dedicated learning and performance professional with extensive experience in instructional design, including technical training, eLearning, and virtual learning. They owned PR Publications from 1996 to 2005, where they developed and facilitated training programs and collaborated on compliance initiatives. From 2020 to 2023, they served as an Instructional Designer I at USAA Auto Insurance and previously held positions at Nationwide and the Syracuse Association of REALTORS, focusing on enhancing learning solutions and driving efficiency. Currently, Donna is a Senior Instructional Designer at USAA, continuing to align learning strategies with business objectives. They hold a Master of Arts in Learning and Emerging Technologies from the State University of New York Empire State College.
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