Dr. Austin Rutherford is a visionary insights executive currently serving as the Head of Insights at USAA. With a solid foundation in advanced analytics and strategy, they previously held leadership roles at Bank of America and Ally, where they drove significant business transformation initiatives. Dr. Rutherford has also shared their expertise as an adjunct professor at the University of North Carolina at Charlotte. Holding a Doctorate in Business Administration, they have a proven track record in uncovering actionable insights that enhance customer experiences and operational efficiency.
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