Dwayne Wilson is a Director of IT at USAA, focusing on innovation and leveraging a diverse background that includes 11 years as a firefighter. They have been named inventor on multiple US patents and bring extensive experience in IT leadership, application design, and disaster recovery from previous roles at companies like Bank of America, Freddie Mac, and Citi. Dwayne holds a Bachelor's Degree in Management from Baker University and is currently pursuing PMP certification classes at The George Washington University. Their unique blend of non-traditional skills and technical expertise has led to significant improvements in team performance and operational efficiency throughout their career.
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